FAQ

FAQ / PAYUPP WALLET

For registration all you need is a unique e-mail address, i.e. one that has not been used for
registration with us. Authentication of your e-mail address is necessary for registration, for which you
will receive a confirmation link. The final step for using the system following authentication is the
entry of a password, and your PAYupp account is ready!

Payment is free of charge for private individuals; PAYupp does not charge any costs.

You can use your Wallet to pay for products or services in a store or online, but you can also send money to private individuals. Your can use the app in stores and online webshops that support payment with the MNB QR code. In relation to private individuals, you can not only pay to PAYupp users or request money from them, but it is enough to know their e-mail address, while we collect all other information necessary for payment and initiate the request or sending of payment.

As a first step, it is necessary to provide your bank account number from which you would like to send money. In the process of sending money, PAYupp prepares the transfer on your behalf, which you only need to authorise through your internet or mobile bank. To send money you need to provide the following data: amount to be sent, which can only be in HUF currency, the source account, which will be your default favourite account. You can enter the reference of the transfer and even request a payment deadline. This deadline is not final; if the sender is unable to pay the amount by the date you set, he/she can do so at a later time, but we will highlight this amount in his/her wallet. If you give permission for the user to modify the amount you requested when authorising his/her own bank, you can do so by ticking the check-box. As the final step of sending money, you need to deliver the request to the appropriate person, which you can do in three ways. If the two of you are together, show him/her the displayed QR code. If you want to send it to an PAYupp user, search for his/her e-mail address and send it to him/her; he/she will immediately receive the notification. If you want to send it to a non- PAYupp user, share the generated link with him/her in any form. If the recipient visits this website, we will provide him/her all the necessary information and ask for the recipient’s account number; the person can receive amounts sent by you even without registration. Once the recipient has provided the account number, we will immediately notify you through your bank and you can authorise the transaction through your bank.

As a first step, it is necessary to provide your bank account number on which you would like to receive money. Your bank account is required so we can request that the amount you requested be credited to your bank account. For requesting money, you need to enter the amount of the transaction in HUF currency, which is your target account number and will be by default your favourite account. You can also add reference text to the transfer. As the final step of requesting money, you need to deliver the request to the appropriate person, which you can do in three ways. If the two of you are together, show him/her the displayed QR code. If you want to send it to an PAYupp user, search for his/her e-mail address and send it to him/her; he/she will immediately receive the notification. If you want to send it to a non- PAYupp user, share the generated link with him/her in any form. If the sender visits this website, we will provide him/her all the necessary information and ask for the sender’s account number; the person can pay amounts requested by you even without registration. We immediately send information after each successful transaction.

FAQ / PAYUPP TERMINAL

The Terminal is a fast mobile application that can be used immediately after digital contracting. Many devices can be connected to a Terminal subscription, so several of your employees or store units can simultaneously accept electronic payments. The Terminal users generate a payment request link or QR codes, customers pay to your merchant account; money is immediately credited to you and you receive notification of this through the app.
First, you need to register on our website as a user, after a digital contracting to use the PAYupp Terminal! ONLY the administrator of the company could delete or add employees to the Terminal subscription. For digital contracting, you need to fill out a form with the company name and place, tax number, email address, and phone number. In order to use the application you also need to verify your email address.
After you register as a person in our application, you need to set up your company profile. First, log in and use a „new company” function. You need to add company information and choose a subscription package, and finally, need to add your company’s bank account. This is how simple it is to accept electronic payments with the PAYupp Terminal.
If the buyer pays with the PAYupp Wallet app, the PAYupp Terminal sends a payment verification message automatically in terms of the success of the transaction. If the buyer uses another mobile bank app that is compatible with the MNB QR code payment system, the seller has to check manually the acceptance of money.
After we made a contract, you can change your contract as Terminal administrator at any time without charge in the Terminal application under your „Contract” section.
You can withdraw from your contract at any time when you would like to.
If you have no employees and you would like to request a payment as an entrepreneur, you only need to download the Terminal application from the Google store or the App Store and sign in with your existing PAYupp account.
As a Terminal administrator, you can invite employees who could send payment requests by the Terminal mobile app. It’s important that employees have to register in the application and possess a PAYupp account. Customers pay to your merchant account; money is immediately credited to you and you receive notification of this through the app.
Many devices can be connected to a Terminal subscription, so several of your employees or store units can simultaneously accept electronic payments. The Terminal can be used immediately with any modern smartphone or tablet, or computer.